SyncHer Data Deletion

Last updated: October 16, 2026

In the latest SyncHer app, open Settings > Delete account. Sign out and sign back in, type DELETE, then confirm within five minutes. Your account is locked while a server job removes your data. You can also contact Decodation LLC if you cannot sign in or want to delete selected data only.

How To Request Deletion

1. Email decodationllc@gmail.com from the email address associated with your SyncHer account.
2. Use the subject line: SyncHer Data Deletion Request.
3. Tell us whether you want to delete your account, app data, or both.

Data Covered

A deletion request may include account profile data, couple connection records, cycle profile data, daily check-ins, period logs, body-signal logs, AI insight records, notification records, and stored FCM tokens.

What May Remain

Some records may be retained where required for security, fraud prevention, legal compliance, backup integrity, or dispute handling. If retained, they will be limited to what is necessary.

Deleting an account does not cancel an App Store or Google Play subscription. Cancel the subscription in your store settings to stop future charges. A minimal purchase-owner hash and deletion completion record may remain to prevent purchase fraud; they do not contain your profile, notes or health records.

Timing

We aim to respond to deletion requests within a reasonable timeframe after verifying account ownership.